Had an outstanding car-buying experience with Jose Villegas at Capitol Subaru. We had a very specific model and features package we were looking for and we were a little picky about the color as well. He tracked down the car we were looking for in the color we wanted and was very accommodating of our schedule in coming to see it. Jose was prompt, personable, and helpful in his communications via both email and phone, and was willing to communicate in my preferred method of texting. We test-drove with him twice and had a great experience both times. The test-drive was as lengthy and customizable as we wanted to make it including freeway driving and opportunities to use the car in different levels of traffic, which we really appreciated! Jose answered all of our questions and made us feel really comfortable with the purchasing process. The best part: what we were quoted for the car was what we paid. Maria in Finance made the process as painless as possible and was patient in explaining contract terms. Would definitely recommend Jose and Capitol Subaru to a friend looking to buy a car.
Ford Schwarz makes the buying experience comfortable. He is truly in the business of making others happy. He has a great sense of humor, is easy to talk to and most importantly is relaxed. He is masterful at his craft, he builds rapport easily and we will be back to see him for our next Subaru.
I had problems w my battery in the 2016 forester model i came into dealership and in a express lane.. They checked it and found it to be defective and replaced with new OEM, all of this while i was waiting in the lobby enjoying gourmet coffee! Thanks to Capitol Subaru customer svc!
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