Richard was our sales guy, he was very helpful and very knowledgeable about all the cars we looked at, we ended up test driving a Honda and we such a low mileage and a great price we took the deal. Our financial guy was Laszo not sure If spelled it right, he was very patient with us while getting all the details of tedious paperwork. Overall I would come back to this dealership.;)
Capitol Subaru made buying my first new car as straight forwards as it gets. The salesperson Jon was outgoing and knowledgable, but not pushy. He let me test drive as many models as I wanted and worked diligently to track down the color I wanted (there were only a few in the lot and of course none of them in the base model I was after). He worked with me to get to a price that I felt was a good deal and was informative about all the various warranties available. Even though I came on a very busy Labor Day weekend (and this all took 7+ hours at the dealership), Jon stayed with me through the entire process and supplied me with pizza. By the end of the day, I was exhausted and the finance guy Lazlo had all the finance paperwork ready to go. I knew I would have a high interest rate, and suspected I would need to refinance in a year or so anyways. However, two weeks later Lazlo and Maria call and ask me to come in to redo the finance paperwork, apparently the bank would not cover the maintenance schedule I purchased. By the time I came in later that day, Lazlo had hunted down another bank that would finance the extras I wanted, and lower the interest rate significantly. I couldn't believe that after two weeks they were able to lower my payments by almost $50. Everyone at Capitol Subaru was genuinely nice and made what I assumed would be a very stressful experience, a pleasant one. And on top of that I absolutely love my 2017 Impreza, the Eyesight feature alone has helped me feel like a safer driver. It drives and handles like a dream, and the gas mileage (~30 mpg) definitely isn't hurting.
Super easy to work with, with a great inventory. Not pushy at all! Thanks Richard!
Richard, helped me and I would recommend 10/10. Nice and good customer service.
This review is specifically for Sammy and well, the rest of the team! They made it possible for my fiancé to get a truck! At first, I was very skeptical because a few dealerships had turned us down and also we didn't feel like driving an hour and a half just to get there and get the same answer. However, Sammy and his team created a miracle! They were able to work with us with no hassle! We came in and got out with the car that we wanted. Thank you so much! I highly recommend this dealership and if you're thinking about getting a car, ask for Sammy!
Professional and courteous, fairly prompt, at least stayed on schedule.
Ryan Villasenor with online sales was prompt, professional, and focused. He gave me a great quote right out of the gate on a Subaru model we were interested in at the time, well below other quotes that I received for the exact same car. We ended up going with another model but if you are looking for a Subaru in the Bay Area be sure to include Ryan and Capitol Subaru on your list.
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