Always have received the best quality service from Capital Suabru. From our purchase to every scheduled Auto Butler. Highly recommend Capitol Subaru to anyone shopping for a subie
Made buying a car a painless experience.
I recently leased a 2019 Crosstrek from Capitol Subaru. Two things deserve special recognition. 1. The car is amazing with a feel that gives you confidence this is a car that will exceed any longevity limits you may have be considering. I hate to say this, this may be my last car with some degree of confidence and no I am not 98 years old. 2. I so enjoyed my leasing experience with these professionals at Capitol Subaru. From Sam, my first contact who through her technical expertise showed me the options and explained the differences to Adam, my most recent contact who spent 45 minutes going over the car's safety features (and was that eye opening and fun), the whole experience has been a pleasure. In between, I need to give a shout out to Andrew and Ric who both were the primaries the day we signed off on the car. Each did their job in a very professional manner and made my experience totally stress less. I hope to see these individuals in 3 years but maybe only to pay off the residual on the car. Thank you one and all
From the first phone call to the last one before I drove off the lot with my Subaru Outback, just excellent friendly customer service! Ryan was so very helpful and personable as well as the other Subaru representatives. I viewed the Subaru Outback online, and I was able to prequalify for credit before I went to the car lot. Test drove it and was out the door in less than in the old days! No haggle pricing is the best thing plus prequalifying for credit. Highly recommend Capital Subaru! Thank you Ryan and Oso!
I don't leave reviews very often but felt I really should let people know how wonderful the team at Capitol Subaru are. I had been looking for a car for a while and had visited a few other places, where I mostly felt very rushed and pressured into buying a car I didn't necessarily want at a price and loan rate I definitely didn't want to pay. As soon as I walked onto the lot at Capitol Subaru it all felt different, I told them the car I wanted (a WRX) I was trading in a car and from minute one the experience was professional, helpful and kind. I walked out with the car I wanted, at a rate and trade in price that I was super happy with and I now have an incredible new car (that I totally love!) I would like to call out Sam Bernal particularly, what a totally lovely person! I would do business with Sam any day. I have been telling anyone that will listen to go buy a car from these guys. They're just excellent. I honestly can't say enough good things
We were met by a very friendly and helpful salesman who pointed out the cars on the lot which might fit our wish list. As we narrowed our search, he pulled a car for us to test drive and we were very happy with the operation of the car. While not pushy, our salesman found the perfect car for us, offered us a fair deal and we drove away in my first brand new car in years! I am very happy with Capitol Subaru and our salesman, Dan McKinney.
Great car-buying experience. Very friendly staff. Easy process.
This dealership converted me on the DGDG model. Much more straightforward sales pitch where it felt less like I was playing a game. And we ended up with what I considered to be a very fair deal on a new vehicle, that was in high demand.The service we've received from the service department since purchasing has also been excellent. Consistently fast service on routine appointments, and complimentary car wash (if you're willing to wait). Overall I've been impressed so far.
We went in New Years Eve knowing exactly what we wanted, the Subaru Ascent! After a very bad miscommunication with another sales agent in which we were ok leaving empty handed at that point, we were approached by Sammy as we were walking out the door. Sammy, let me tell you was amazing. He was able to work with us and even got us the next model up from what we were looking for. He was patient and very helpful! Jason also took his time going through all the information during signing even though it was New Years Eve and I'm sure everyone wanted to be elsewhere. These two made our would've been horrible experience at Capitol Subaru amazing! I would highly recommend anyone looking for a Subaru go see Sammy!! Thank you both!!!
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