This review is long overdue. I came in because I received a few recalls on my Subie, and couldn't renew my registration without everything being fixed. They said it would take roughly 3 weeks because hey had to special order parts.. I got a rental from them for free, which was super freaking helpful. I drive a LOT for work so having a car is essential. The best part about this experience? It only took 5 days. Not 3 weeks. I was dreading the wait, and was very impressed by how quickly it got done. Unfortunately, quick isn't always the best. They forgot ...
Aloha, If you're looking for an awesome car sales experience , look no further. Samantha Bernal is your girl. Easy transition and awesome personality. She had me in my new ride in no time. Highly recommend seeking her out at Capital Subaru. Sincerely happy guy : )
Tony Tran is the man. He always makes sure my car is taken care of. Got an oil change and new tires. Sabrina was super helpful. Miguel and his service team are the best!
Buying a car from Jun Kim at Capitol Subaru was the best car purchase experience that I have ever had at a dealership. Jun was very friendly and knowledgeable. He seemed genuinely interested in helping us find the right car for us. We were debating between an Outback and an Ascent and decided to go with the Ascent after thinking about it overnight. Love our new Subaru!
I was out of town and contacted Darrell to see if he could match the price on a Subaru WRX STI that I was in the midst of purchasing. He priced matched it and I flew in to SFO to pick up the car on Sunday. The dealership is honest, upfront on the fees, and provide a detailed disclosure of their fees - no funny business nor hassle. I would highly recommend Darrell and the dealership if you are looking for a no hassle transaction.
If you're looking for a car then this is the place. Ive been eyeing a Subaru Crosstrek for some time now and didn't want to buy a new car until I really have to. The day came and Sam Bernal made my car buying experience easy. I would highly recommend her. This girl goes above and beyond. I was in and out within within a couple hours. Will definitely be coming back for my next car.
Update 1/9/2020 Bought another WRX from them and the car is a dream! Had the pleasure of working with a great sales guy Kailib Byers. From one sales guy to another, he was a really helpful guy and a great communicator. Took 3 visits but he was patient and never bothered by my questions. It's never that fun once you get talking numbers but Kailib and team were doing their jobs and always professional. He's a fellow WRX owner so go see him! On related note, I've been coming to get my car serviced for the past 7 years. While the faces change ...
Purchased a new Forester from Capitol Subaru yesterday. Usually car buying can be pretty time consuming and stressful. Not this time. Samantha Bernal took care of everything from test drive to deal like a professional. Lalo was great in finance. And my first commute today was a dream. Thank you!
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