I came into the dealership totally expecting to spend hours negotiating price which is what I've come to expect from my experience with others dealers. Alvin was my sales rep and he was super professional and patient in answering and explaining all of my questions. All in all, I had a great experience at Capitol Subaru and would definitely recommend them!
I visited Capitol Subaru this past weekend with my father. I was greeted by a couple of associates while walking through the lot checking out the cars. Once we saw a car that caught our interest we were approached by Samantha Bernal.I am a very big person on customer service and Samantha exceeded my expectations. She really took the time to explain everything in detail. She is a big reason why my father decided to purchase the vehicle. If you are looking for excellent customer service please visit Samantha at Capitol Subaru. Ps. Definitely recommending friends and family to her.-Stephanie V.
I ended up getting a 2018 Subaru Legacy 2.5i premium with add-on eyesight option after a long journey of car hunting for my daughter. We're fortunate enough to have Darrell, Oseas, Jim, Maria, Jun and Alvin who helped us thru the entire process. They made a very good team and had excellent customer service. Everyone was so patient and gave us a good amount of attention. I would highly recommend Capitol Subaru to family and friends. p.s.: The only person you should avoid is Laszlo Bodi (finance manager). He was very unprofessional and made inappropriate comments while assisting us with paperwork.
We just bought the Subaru of my dreams here last night. The folks there were friendly, knowledgeable, and straightforward. Grant took me out for a test drive so I could get a feel for how it handled. Nick was fantastic to work with through the car buying process. He even showed us the amazing coffee machine and cool kid room, as our two kids came along with us. Justin and Chris helped us dot the Is and cross the Ts in the finalization stages of numbers and paper signing. It was a very positive experience, and we will be back for our next purchase, for sure.
Alfred Te, was my Service Advisor at Capitol Subarau. He has one of the best customer service I ever seen around with intent to help the customer. He helped me out with what I needed and got my car back to me as soon as possible. I would recommend getting your car service here and asking for Alfred Te because he know's what he is doing and will help you out with whatever issue your having.
I have to say we had one of the least painful experiences ever at a dealership (haha). We came in originally to see used cars, but were approached Grant Olson, who right off the bat was friendly and not pushy at all. He showed us the used cars and after knowing what we wanted mentioned we might be able to get a new one. He took his time and really listened to what we wanted without trying to push anything we didn't want or need. He was funny and when we went to go make a deal he shared with us cool places to go (we are new to the area). After making the deal there were no hidden fees, everyone was transparent and friendly, and we walked out with a brand new 2018 Subaru Outback, which we couldn't be happier with. If you're a new or a seasoned car shopper, I would recommend talking to Grant if you're at Capitol Subaru.
My wife and i enjoyed buying our first subaru and also first brand new car. The forester touring is an amazing car and we would like to thank Samantha for demonstrating on how to use all the features of the vehicle it was really fun driving the car. Once again thank you Samantha, Fernando, Eduardo and thank you Capitol Subaru!
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Alvin Lee was super helpful in the buying process. Not only did he answer all my questions, but he was very patient throughout the whole process. He was able to get us a great deal and I walked out with a brand new WRX!
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